How do I use and pay for the washing machine?

Payment MethodAccepted payment for washing?
Cash or CoinsNo
Credit cardNo
EC Card or GirkokarteNo
MensaCard from Studierendenwerk MünsterYes
Student ID Card by Uni MünsterYes
Student ID Card by FH MünsterYes
Student ID Card by other universities in MünsterNo, you need a MensaCard

Questions about StudentID Card or MensaCard transactions

More information here: https://heekweg-wohnheim.de/faq/how-to-pay-with-my-studentidcard-or-mensacard/

How to get inside the washing room?

The door is a little complicated.

  1. hold your transponder onto the reader below the door handle
  2. wait until it beeps briefly
  3. turn the door knob + pull the door at the same time.

How to use the washing machine?

  1. Put the laundry in to the machine
  2. Add your detergent (soap) into the designated tray
  3. When the display is off: Press the start button ⏻.
  4. Select the program. You can change the menu language.
  5. Close the door
  6. There is a payment machine in the room. Select the number of your machine on the touchscreen and hold your Mensa card or student card against the card reader for several seconds.
  7. Press the "Start" button on the washing machine
  8. Your machine is now running. The display will now show how many minutes it will take for your machine to finish. Please set a timer on your phone, as it is essential that you collect your laundry on time. If you pick up your laundry too late, others can take your laundry out and put it somewhere in the laundry room.

How to use the tumble dryers?

  1. Put the laundry in to the machine
  2. When the display is off: Press the start button ⏻.
  3. Select the program. You can change the menu language.
  4. Close the door
  5. There is a payment machine in the room. Select the number of your machine on the touchscreen and hold your Mensa card or student card against the card reader for several seconds.
  6. Press the "Start" button on the washing machine
  7. Your machine is now running. The display will now show how many minutes it will take for your machine to finish. Please set a timer on your phone, as it is essential that you collect your laundry on time. If you pick up your laundry too late, others can take your laundry out and put it somewhere in the laundry room.
  8. Clean the machine
    • Eject the filter inside the door by pulling it from the top. Remove the dust and put the dust into the trash bin in the room.
    • Eject the two small filters in the lower door frame. You can twist the knob to fix or relase them. Remove the dust and put the dust into the trash bin in the room.
    • Insert all filters again

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